Administration Assistant - CBIS

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

The opportunity

• Join team CSIRO and help make the impossible possible!
• Provide high level customer service support
• Part-time opportunity, supportive work environment 

The CBIS Administration Assistant position is often the first point of contact for staff and visitors at a CSIRO site. This role is located in Townsville at CSIRO’s Australian Tropical Science and Innovation Precinct (ATSIP) at JCU's Townsville, Bebegu Yumba Campus. This role provides logistical and administrative support for CSIRO Business Infrastructure Services (CBIS) Business Unit (BU) across a broad range of CSIRO operational functions, focussing on reception; security; stores; mail & freight; waste and fleet.  

You'll be focused on quality customer service – on the phone, in correspondence and in person. As well as offering administrative support to the effective provision of facility management-related activities. This involves providing feedback to the team leader on areas for process improvement which will support the development and implementation and/or administration of policies, systems and procedures that assist the organisation and business units to achieve their objectives and meet Government and regulatory responsibilities.

Your duties will include:

• Provide a high-quality reception / Visitor management service as the first point of contact for external and internal clients including efficient referral, enquiries and follow up to staff and clients at the site(s) supported.
• Assist in the security of the site, including management, maintenance and issue of keys; access cards; ID cards; and related staff, visitor and contractor registers. 
• Provide administrative support in respect to the vehicle fleet including commissioning and disposing of vehicles, managing vehicle registration and fuel cards, organising maintenance and repairs, updating the Fleet Management system (“FleetWave”; daily management of bookings and acquittals; and providing advice and assistance to local drivers
• Provide administrative support in respect to the store operations including but not limited to, assisting with management of the inventory control system, coordinating stock orders and invoice allocation and payments.
• Provide a receipt and dispatch style service to support the transfer of goods on and off site(s). This may be provided via a dedicated store / dock area or through reception / front office.
• Support the CBIS team by monitoring the team’s email inbox, distributing requests appropriately and escalating issues as required. 

Location: Townsville, QLD

Salary: AU$56,908 - AU$68,410 plus up to 15.4% superannuation

Tenure: Specified term of 2 years, part-time 

Reference: 96599

To be considered you will need:

• Demonstrated work experience as a professional Receptionist with the primary focus being on the provision of quality customer service through front-desk activities and switchboard management, underpinned by excellent communication skills and the ability to multitask.  
• Demonstrated experience and a willingness to undertake a range of administrative support tasks in a general office environment.
• Proven ability to demonstrate initiative, actively contribute as a team member and share relevant and useful information.
• An ability to recognise and seek to resolve problems as they arise and escalate issues as required.
• Demonstrated strong organisational skills and the ability to prioritise demands, accepting personal responsibility for doing the job well.
• Sound keyboard skills, knowledge of Microsoft Office applications and the ability to become familiar with use of facilities management specific software and systems.
• A current driver’s license.

Desirable

• Demonstrated experience working in a facilities management and/or logistics environment.

For full details about this role please review the Position Description

Eligibility

Applications for this position are open to Australian/New Zealand Citizens, Australian Permanent Residents. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Flexible working arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. 

Diversity and inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 

About CSIRO

At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!

How to apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications close

6 May 2024, 11:00pm AEST