CBIS Coordinator - Facilities and Technical Services

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

The opportunity

• ​​​Join CSIRO - Australia's National Science and Innovation Agency
• Supervise building contractors to ensure quality service delivery
• Apply technical expertise to support planning and delivery of infrastructure projects 

The CBIS Coordinator oversees on-site contractor supervision, ensuring service delivery meets contract conditions and service level agreements. Working closely with the CBIS Coordinator, Technical Services, you will provide technical support for repairs, maintenance, and capital projects. Collaborating with the Project Coordinator and Science units, you will help define building requirements and develop business cases for management review.

Additionally, the CBIS Coordinator leads environmental initiatives aligned with CSIRO’s strategic goals, identifying, implementing, and monitoring energy, water, and waste-reduction programs.

The position includes out-of-hours and call-out responsibilities and requires physical access to all regional sites.

Your duties will include:

• Liaise with clients to anticipate their needs, ensure the relevance of the activity and achievement of team objectives, take personal responsibility for guaranteeing client satisfaction, and correct problems promptly and in a constructive manner.
• Using discipline expertise develop and review policies, procedures, systems and make recommendations to guide management decisions.
• Coordinate the services to receive, process, assess, manage and monitor all job requests, utilising the CBIS works order management and invoicing system, through to completion in accordance with all relevant emergency procedures and the relevant reactive maintenance Service Level Agreements.
• Provide timely, responsive customer service throughout all communications and works co- ordination with relevant contractors, supervisors, managers and customers at all stages of the job request process.
• Supervise on site contractor delivery through monitoring of contractor performance in line with contract KPI’s. Provide feedback to management and the CBIS Coordinator Contracts, Compliance, Lease and Licence by way of timely information provision (service dockets) and reporting.
• Monitor compliance with: Legislative, OGTR and other governing authorities' requirements,

Location: Kensington, WA

Salary: AU$96,811 - AU$109,527 plus up to 15.4% superannuation (on-call allowance is offered in addition to base salary) 

Tenure: Indefinite, Full-time or Part-time considered 

Reference: 99479

To be considered you will need:

• Building related trade certificate or relevant work experience in the delivery of facility management services including “hard services” such as repairs, maintenance and minor works; and “soft services” including security, cleaning, waste management, grounds maintenance and accommodation relocations for a diverse range of complex and highly serviced research and support facilities
• Experience and ability in the development and coordination of timely procurement and delivery of reliable, cost-effective FM services.
• Awareness of procurement processes, including arranging internal or external service providers, approvals, preparation and coordination of technical specifications for tender documents, tender and formal quotation procedures.
• Demonstrated ability to work under general direction, accept responsibility and be accountable for on-site service provision, including capability to co-ordinate trade and other services contractors to ensure delivery of hard and soft services in accordance with relevant time, cost, quality, statutory and user satisfaction requirements
• Demonstrated knowledge/experience and appreciation of relevant procedures/protocols, compliance and statutory requirements associated with Federal, State and Local Government building and services codes and regulations and Occupational Health and Safety requirements that may be applicable to personnel operations and safety and security at CSIRO’s research facilities.
• Sound ability to work closely with a diverse operational team of property professionals across several sites and proven experience in providing support to a complex property portfolio comprising of several sites and a diverse cross section of business requirements.
• Proven interpersonal skills including sound negotiation and written and oral communication skills and an ability to cultivate productive working relationships with internal and external stakeholders, landlords, tenants and service providers.

Desirable:

• General leadership or management qualifications or experience.
• Experience and ability to use relevant software products including Microsoft Outlook, Excel, Word, Visio, AutoCAD and SAP
• Registration with a professional body, such as the Facilities Managers Association or the Property Council of Australia.

For full details about this role please review the Position Description

Eligibility

Applications for this position are open to Australian/New Zealand Citizens, Australian Permanent Residents. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Flexible working arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. 

Diversity and inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 

About CSIRO

At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!

How to apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications close

14 April 2023, 11:00pm AEDT