CBIS Administration Officer

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

The opportunity

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• Act as first point of contact for staff and visitors
• Provide admin and support for facility operations
• Part time opportunity

The CBIS Administration Officer is the first point of contact for staff and visitors at a CSIRO site, providing a welcoming and professional service in person, over the phone and through correspondence. While based at a primary site, the role may also involve supporting other sites within the locality, either remotely or in person.

The position delivers a range of administrative and management services that support effective facility operations, including the development implementation and administration of policies, systems and procedures. This work ensures CSIRO meets its organisational objectives as well as its legislative and regulatory responsibilities.

Your duties will include:

• Provide a high-quality reception/visitor management service as the first point of contact for external and internal clients including efficient referral, enquiries and follow-up to staff and clients at the site(s) supported.
  
• Respond courteously and efficiently to requests for your services, keep clients informed about progress and redirect requests to appropriate staff when required.
  
• Assist in the security of the site, including management, maintenance and issue of keys; access cards; ID cards; and related staff, visitor and contractor registers.
  
• Provide administrative support in respect to the vehicle fleet where applicable.
  
• Keep records in accordance with CSIRO’s standards using Content Manager.
  
• Under general supervision, undertake a range of administrative and facilities management tasks, at times under specific instruction, in accordance with established procedures and using skills developed through experience and/or training.
  
• Communicate openly, effectively and respectfully with all staff, clients and contractors in the interests of good business practice, collaboration and enhancement of CSIRO’s reputation.

Location: Waterford CSIRO site, WA

Salary: AU$59,071 - AU$71,000 plus up to 15.4% superannuation

Tenure: Indefinite, Part time 

Reference: 101251

To be considered you will need:

• Demonstrated work experience as a professional administration officer with the primary focus being on the provision of quality customer service through front-desk activities and visitor management, underpinned by excellent communication skills and the ability to multitask.
  
• Proven ability to demonstrate initiative, actively contribute as a team member and share relevant and useful information, accepting personal responsibility for doing the job well.
  
• An ability to recognise and seek to resolve problems as they arise and escalate issues as required.
  
• Demonstrated strong organisational skills and the ability to manage shifting priorities, support multiple sites remotely and respond quickly to changing operational needs. 
  
• Sound keyboard skills, knowledge of Microsoft Office applications including Outlook, Word and Excel, and the ability to become familiar with use of other software and systems.
  
• Proven ability to manage confidential or sensitive information with discretion and integrity.
  
• Strong attention to detail in handling documentation, data entry, and compliance-related processes, accurately maintaining records in accordance with organisational and regulatory standards.

For full details about this role please review the Position Description

Eligibility

Applications for this position are open to Australian/New Zealand Citizens, Australian Permanent Residents. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Diversity and inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 

About CSIRO

At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!

How to apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications close

28 September 2025, 11:00pm AEST