Share this Job

IT Support Officer - SKA-Low Telescope

Date: 13-Jun-2022

Location: Geraldton, WA, AU

Company: CSIRO

Acknowledgement of Country


CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the areas that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

The Opportunity


  • ​​​​​​Unique technology role based in Geraldton, WA
  • Big data and high speed network exposure
  • On-site leading edge technology on global project team


The SKA Observatory (SKAO) is coordinating a global effort to build the largest science facility on the planet, to transform our understanding of the Universe.

The SKA-Low IT Support Officer is a new role based at the SKA-Low Engineering Operations Centre in Geraldton, Western Australia.

The role will support the establishment of technology related activities locally.  As a generalist IT role, it will collaborate closely with teams in Perth and across the globe working on the SKA-Low project.

This role will require domestic travel to the Murchison Radio-astronomy Observatory and occasionally to Perth. 

In this role you will:


  • Establish system set up and provide ongoing support for software and hardware.
  • Provide technical support for the wider Information & Communications Technology (ICT) services.
  • Respond to and action issues in relation to services, service improvements and asset lifecycle management.
  • Support and maintain meeting room systems and provide support to large events.
  • Support Lean Agile project delivery of key IT projects.


Location:      Geraldton, Western Australia
Salary:           AU$102k – AU$111k pa (pro-rata for part-time, plus up to 15.4% superannuation
Tenure:         Indefinite - Full-time, job-share or part-time  
Reference:    84752

To be considered you will need:


  • Experience and expertise in a broad technical support role.
  • Knowledge and experience in IT service provision.
  • Knowledge and background with IT Service Management disciplines and Frameworks.
  • Technical expertise in the support of Windows client systems (currently Windows 10) and related Microsoft applications technologies.
  • Strong communication and customer service skills with international stakeholders and local teams, with a proven ability to meet project delivery needs.


To see the full list of criteria for this role, please view the Position Details 



  • Applications for this position are open to Australian Citizens, New Zealand Citizens and Australian Permanent Residents only.


  • Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Flexible Working Arrangements


We work flexibly at CSIRO, offering a range of options for how, when and where you work. 

Diversity and Inclusion


We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 



At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

Join us and start creating tomorrow today!


About the SKA Observatory


The SKA Observatory is coordinating a global effort to deliver the largest science facility on the planet. The SKA Observatory will build next-generation radio telescopes that will help to answer key questions in astrophysics, drive technological innovation and support human capital development.

How to Apply


Please apply online and provide a CV and cover letter which includes both your motivations for applying and a statement (of no more than 2-3 pages) addressing each essential criterion as outlined in the Position Details. Note that your covering letter and your statement addressing the criteria, should be within the one document. 

Applications Close


Sunday 3 July, 2022 (11pm AEST)

We reserve the right to withdraw this ad prior to the closing date.