SAP SRM Finance Support Officer

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

The opportunity

• ​​​​​​Join CSIRO - Australia's National Science & Innovation Agency
• Shape Solutions, enhance SAP systems & support high-impact business reporting
• Flexible work environment, with 15.4% super

We are seeking a skilled SAP SRM Finance System Support Officer to manage system solutions, governance, and process improvements. The role focuses on ensuring solution availability, access controls, configuration, interfaces, master data, and dashboard reporting.

This position involves working closely with Strategic Procurement, Procure to Pay (P2P), and Information Management & Technology (IM&T) teams, supporting critical reports like Senate Orders, Payment Times, and Indigenous Supplier Nation. You will have strong knowledge of procurement and payment processes, with experience in SAP SRM, MM, and FICO modules being highly desirable.

To succeed in this role you'll need excellent communication, project coordination, and problem-solving skills to collaborate with business system owners and stakeholders, facilitating workshops and driving system enhancements to achieve business objectives.

Your duties will include:

• Support day-to-day operation by answering user helpdesk system enquiry.
• Coordinate with other service desks to maintain the issue register and provide up to date reporting.
• Assist the user access and system controls to comply with policy and procedure. 
• Monitor the exception reports and handle error logs.
• Investigate and raise system issues with relevant parties.
• Analyse new releases and inform business area.
• Assist with the vendor maintenance and payment issues.
• Carry out analysis for field and file mappings for data load or interface. 
• Document business processes and write up business requirements.
• Perform analysis and advise of solution options together with recommendations.
• Develop test plan and perform the user acceptance testing including trouble shooting and improvements.

Location: Open to be based in any Australian city with a CSIRO site. 

Salary: AU$96,811 - AU$109,527 plus15.4% superannuation

Tenure: Specified term of 2 years 

Reference: 98610

To be considered you will need:

• Relevant trade certificate/diploma/bachelor’s degree or equivalent relevant work experience in finance or information technology as business and system analyst in the public sector.
• Exposure to SAP SRM, MM & FICO modules system as a user
• Excellent user support including SAP master data, transactional data and interface.
• Good customer service, personal dedication, great communication, project coordination and problem-solving skills.

Desirable:

• Ability to use Atlassian product such as: JIRA and Confluence.
• Understanding of government Procurement and Payment policy and procedure. 

For full details about this role please review the Position Description

Eligibility

Applications for this position are open to Australian Citizens, Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements. The successful candidate will be required to obtain and maintain a security clearance at the baseline level

Flexible working arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. 

Diversity and inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 

About CSIRO

At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!

How to apply

Please apply on-line and provide a maximum of two pages that address the selection criteria and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications close

16 January 2025, 11:00pm AEDT