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IMT Unified Communications Team Member

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  • Are you a motivated IT Professional?
  • Join Australia’s premier Science Research Organisation (CSIRO)
  • Proactive role for front line support to our Unified Communications Environment

The Position

The CSIRO Unified Communications environment consists of a Cisco Communications Manager  (including Cisco Unity Voicemail, Presence and Contact Centre) with 21,000 registered devices, Jabber, WebEx, Cisco Telepresence in 220 rooms and associated Multipoint Conference Units, Call Control and Recording clusters,  Vbrick Webcasting and XenMobile MDM.  Up to 300 meetings are hosted on CSIRO Infrastructure every day with up to 50 running at any one time.

We are seeking an experienced and motivated IT professional to join a team of Unified Communications specialists in providing a range of services.  You will be responsible for supporting the CSIRO Unified Communications environment with an emphasis on front line support of large events, webcasting, conferencing and telephony support and advice.  This is a proactive role in identifying voice, video and conferencing issues while minimising client impact in conjunction with senior members of the team.

To be successful you will need:

  • Demonstrated experience in providing front line support in a fast paced Unified Communications environment.
  • Demonstrated experience in support of Cisco Unified Communications technologies.
  • The ability to work effectively as part of a multi-disciplinary, regionally dispersed Unified Communications team and carry out tasks under general direction from Senior Technical Staff.
  • The ability & willingness to contribute novel ideas and approaches in support of Unified Communications.

This is a security assessed position. To be eligible you must hold an Australian Citizenship and be willing and able to meet Negative Vetting Level 1 Security requirements.

Location:         Yarralumla ACT

Salary:              $59K - $75K plus up to 15.4% superannuation

Tenure:            Indefinite

Reference:      29061

Before applying please view the full position details and selection criteria here:  Position Details

Who we are: The Commonwealth Scientific and Industrial Research Organisation (CSIRO)

At CSIRO, we do the extraordinary every day.  We innovate for tomorrow and help improve today - for our customers, all Australians and the world.  We imagine.  We collaborate.  We innovate.

How to Apply:  Please upload one document only that includes both your cover letter and CV/Resume, ensuring that you provide enough information relevant to this position to enable the selection panel to determine your suitability for this role.  If your application proceeds to the next stage you may be asked to provide additional information.

Applications Close:  11:59pm AEDT, Tuesday 31 January 2017

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