ICT Systems Administrator

Acknowledgement of Country 

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation. 

Role highlights

• Contribute to NASA’s Deep Space Network by supporting critical ICT systems
• Join a skilled team supporting science and space missions at the Canberra Deep Space Communication Complex
• Join CSIRO – Australia’s National Science Agency!

About CSIRO

As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.

Visit CSIRO.au for more information.

The opportunity 

The Canberra Deep Space Communication Complex (CDSCC) supports ground-based spacecraft telecommunications as part of the international National Aeronautic Space Administration (NASA) Deep Space Network (DSN), under contractual arrangements between the NASA and Commonwealth Scientific Industrial Research Organisation (CSIRO).

The successful candidate will become a member of the ICT Team which provides a range of ICT support services at the Canberra Deep Space Communications Complex mission in accordance with the requirements of NASAs Deep Space Network.

The ICT Team supports several ICT Services at CDSCC including Server infrastructure, Systems Network, End User Support, Unified Communications (e.g. Telephony, Email, Video Conferencing, Paging, Radios etc.), Collaboration Tools and Data Management, Compute and Storage Services (Cloud & On Premises), IP Operations Management, Audio Visual, and Cyber Security.

Your high-level duties will include: 

• Collaborate with other System Administrators in designing the server infrastructure required to support the CDSCC Administrative LAN.
• Collaborate with other System Administrators to Design and manage Active Directory services and Domain Group Policies, including security groups and organizational units.
• Collaborate with other System Administrators to develop, deploy and administer the CDSCC email system. 
• Installing and configuring Server hardware.
• Managing, planning and implementing server updates, upgrades, maintenance, and patching.
• Monitoring hardware performance and providing input into discussions on equipment upgrades/replacement.
• Troubleshooting, diagnosing, repairing, resolving and documenting Server related (hardware and software) operational problems.
• Developing backup strategies and carry out backups and recover of data and systems as required.
• Developing testing and documenting disaster recovery procedures.
• Documenting existing and new systems to a high level, for both support staff and end users.
• Collaborating with Network Group to ensure availability, reliability, and consistency of network attached devices.

Role particulars

Location: Tidbinbilla, ACT – Canberra Deep Space Communication Complex (CDSCC)

Salary: AU$105,158 - AU$118,538 per annum + 15.4% superannuation, plus tracking station allowance of AU$133.81 per week (also eligible for fleet transport to & from site within a defined Canberra region)                     

Tenure & work schedule: Indefinite, Full-time on a 9-day fortnightly schedule

Reference: 100661

As the successful candidate, you will bring:

Essential criteria

• A tertiary qualification in Information Technology and/or equivalent relevant experience.
• Demonstrated experience, skills and knowledge with the management of Windows Domain Server based systems and Desktop environment.
• Demonstrated ability to identify, own and resolve complex problems, taking ownership through to successful completion and provide level 2 or above support as required.
• Demonstrated experience managing a virtual environment, preferably Microsoft Hyper-V.
• Demonstrated ability to manage an Enterprise Email system.
• Demonstrated ability to manage a system and data backup and recovery system. 
• Highly developed interpersonal communication skills with the ability convey complex technical information to both technical and non-technical recipient’s; in addition, proven experience in providing quality customer service.
• Demonstrated ability to write technical documentation.
• Demonstrated willingness to learn new skills and work across a diverse range of tasks and activities.
• Ability to work effectively independently or as part of a diverse multi-skilled team.

 
For full details about this role, and other criteria, please review the Position Description. 

Not sure if you meet all the criteria?

While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.

Setting you up for success

We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please contact Laura Mason via Careers.Online@csiro.au and let us know how we can support you.

Life at CSIRO and flexible work arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO.

Inclusion and belonging

Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong. We recognise true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.

CSIRO holds Gold Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.

Eligibility 

Australian Citizens who are able to meet the US Export Administration Regulation requirements (eligibility to be determined). Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Child safety 

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy. 

How to apply 

Please apply online and submit a CV and cover letter (maximum 2 pages) that demonstrate your motivation and ability to meet the selection criteria of this role.

Applications close 

13 August 2025, 11:00pm AEST

We strongly encourage you to apply as early as possible as we will be reviewing applications as they are received.