Document Delivery Librarian

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

The opportunity

• ​​​​​​Support access to Australia’s largest science library
• Manage document delivery and physical collections
• Collaborative role with 4 days onsite at Black Mountain or Clayton

CSIRO Library is seeking a Document Delivery Librarian to join the Library Collections team, supporting Australia’s largest science library. This role is central to providing access to a wide range of scientific and social science resources through document delivery and inter-library loan services. Based at Black Mountain, ACT (preferred) or Clayton, VIC (considered) and working closely with physical collections—including a significant specialist science archive—you will manage complex requests, support information delivery workflows, and assist in maintaining the library’s physical holdings.

The position requires a collaborative, flexible approach and a willingness to contribute across library functions with onsite attendance required at least four days per week.

Your duties will include:

• As part of the Library Collections team, triage and process internal and external requests for collection materials, purchase on demand and inter-library loans, according to enterprise guidelines and in accordance with licensing, copyright and document classification.
  
• Troubleshoot and resolve complex problems relating to document delivery and collection requests, including verifying citations using various information sources.
  
• Liaise with and provide assistance to library users face-to-face, via telephone and online.
  
• Lead the regular review of library management system enhancements in relation to document delivery and circulation and recommend changes as they relate to and improve resource sharing workflows.
  
• Working as part of a multi-disciplinary team, contribute to the delivery of Black Mountain Library onsite services and programs.
  
• Ensure that CSIRO publication outputs are professionally curated, open, and available through our repositories maximising the visibility and exposure of CSIRO research, including description and upload of born-digital and digitised resources to the Research Publications Repository, according to library guidelines.
  

Location: Open to be based from Black Mountain, Canberra (preferred) or Clayton, Victoria (considered)

Salary: AU$96,811 - AU$109,527 plus up to 15.4% superannuation

Tenure: Indefinite 

Reference: 100118

To be considered you will need:

• Undergraduate or postgraduate qualification in a relevant area such as Librarianship or Information Management eligible for membership of ALIA, together with relevant library or information experience.
  
• Significant experience in delivering document delivery and collection circulation services and an awareness of relevant networks, sources, and systems, including proficiency in problem solving complex or obscure requests.
  
• Significant experience in using document delivery requesting and management systems. 
  
• Demonstrated experience in liaising and communicating with library users and suppliers.
  
• Demonstrated task organisation and time management skills and ability to meet deadlines, as well as proven ability to work independently and as part of a team to achieve service outcomes and key performance indicators.
  
• Knowledge and experience in using a high end library management system, such as Alma.
  Desirable:
  
• Understanding of processes involved in digitisation of library materials.
  
• Understanding of and experience in delivery of services and programs relevant to physical libraries.
  
• Current Australian driver’s licence.
  

For full details about this role please review the Position Description

Eligibility

Applications for this position are open to Australian Citizens; the successful candidate will be required to obtain and maintain a security clearance at the Baseline level. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Flexible working arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. 

Diversity and inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 

About CSIRO

At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!

How to apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications close

16 July 2025, 11:00pm AEST