CBIS Administration Officer

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

The opportunity

• ​​​​​Join CSIRO - Australia's National Science and Innovation Agency
• Customer Focus, deliver professional service in all interactions.
• Part time Opportunity in supportive work environment 

Join CSIRO as a CBIS Administration Officer, the welcoming face and first point of contact for staff and visitors at your local site. Based at one location, you may also provide remote support to other sites as needed. This role is ideal for someone who takes pride in delivering high-quality customer service—in person, over the phone, and via email.

Your duties will include:

• Provide a high-quality reception/visitor management service as the first point of contact for external and internal clients including efficient referral, enquiries and follow-up to staff and clients at the site(s) supported.
• Respond courteously and efficiently to requests for your services, keep clients informed about progress and redirect requests to appropriate staff when required.
• Assist in the security of the site, including management, maintenance and issue of keys; access cards; ID cards; and related staff, visitor and contractor registers.
• Keep records in accordance with CSIRO’s standards using Content Manager.
• Under general supervision, undertake a range of administrative and facilities management tasks, at times under specific instruction, in accordance with established procedures and using skills developed through experience and/or training.

Location: Black Mountain, Canberra

Salary: AU$59,071 - AU$71,010 plus up to 15.4% superannuation

Tenure: Indefinite - Part Time 

Reference: 99847

To be considered you will need:

• Demonstrated work experience as a professional administration officer with the primary focus being on the provision of quality customer service through front-desk activities and visitor management, underpinned by excellent communication skills and the ability to multitask.
• Proven ability to demonstrate initiative, actively contribute as a team member and share relevant and useful information.
• An ability to recognise and seek to resolve problems as they arise and escalate issues as required.
• Demonstrated strong organisational skills and the ability to prioritise demands, accepting personal responsibility for doing the job well.
• Sound keyboard skills, knowledge of Microsoft Office applications including Outlook, Word and Excel, and the ability to become familiar with use of other software and systems.

Desirable:

• Demonstrated experience in using Gallagher Command Centre.

For full details about this role please review the Position Description

Eligibility

Applications for this position are open to Australian/New Zealand Citizens, Australian Permanent Residents. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Flexible working arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. 

Diversity and inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 

About CSIRO

At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!

How to apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications close

6 May 2025, 11:00pm AEST