Sparked and NCTS Implementation Engagement Lead
Date: 20 May 2025
Location: Brisbane, QLD, AU Melbourne, VIC, AU Sydney, NSW, AU
Company: CSIRO
Acknowledgement of Country
CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation
Role highlights
- Use your implementation expertise to support health initiatives across the Sparked AU FHIR Accelerator and the National Clinical Terminology Service (NCTS) team
- Engage, collaborate and advance the development, implementation and governance of Australia's healthcare system's evolving needs
- Join CSIRO Health and Biosecurity - make a difference to digital health services
About CSIRO
As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.
Visit CSIRO.au and Australian e-Health Research Centre – Enabling the digital transformation of healthcare for Australians for more information.
Join us and start creating tomorrow today!
The opportunity
A dynamic and inclusive team within the Australian e-Health Research Centre is seeking an Implementation and Engagement Lead spanning across their Sparked AU FHIR Accelerator and the National Clinical Terminology Service (NCTS) team. If you have implementation expertise with strong collaborative efforts to advance the development, implementation management, and governance of open data exchange standards and clinical terminology standards in line with Australia’s healthcare system's evolving needs, then this job is for you. This role will demand active coordination and engagement with the leads of the two programs to enhance stakeholder engagement and facilitate the development of user stories, workflows, and value sets for new use cases and provide clinical terminology implementation expertise, contributing to the NCTS Implementation and Outreach activities.
Your high-level duties will include:
- Engage with stakeholders to coordinate the creation and dissemination of information through various communication channels
- Build and maintain strong relationships with critical stakeholders through regular communication, feedback mechanisms within the program.
- Implement mechanisms for collecting feedback and analysing the feedback from stakeholders.
- Address concerns and issues raised by stakeholders and facilitate discussions and negotiations to resolve conflicts and build consensus.
- Plan and regularly report on the progress and outcomes of project activities and propose improvements for the future.
- Facilitate stakeholder workshops to elicit requirements, develop use cases and understand stakeholder priorities and preferences.
- Be accountable for the quality of the results delivered, the alignment of the project activities with the business, research and/or technology directions.
Role particulars
Location and office arrangements: Brisbane (Herston site) preferred; Open to Sydney (Westmead site) or Melbourne (Clayton site) with hybrid working options available
Salary: Au$131k - Au$153k per annum (pro-rata for part-time) plus up to 15.4% superannuation
Tenure & work schedule: Specified term of 3 years until 30/06/2028 & full-time
Reference: 100019
As the successful candidate, you will bring:
- Relevant diploma/bachelor’s degree or equivalent relevant work experience in the medical healthcare domain.
- Strong understanding of clinical healthcare practices, workflows, clinical data, key stakeholders and governance related to the Australian healthcare.
- Experience in leading projects in the digital healthcare environment.
- Proven negotiation, consultation, facilitation and effective written and oral communication skills for use in a complex project environment.
- Strong implementation experience of SNOMED CT in clinical electronic medical record systems.
- Experience in digital transformation and process improvement.
- Understanding of FHIR (Fast Healthcare Interoperability Resources).
- Experience running large clinical workshops.
- Experience working with clinical peak bodies, the clinical software industry and government agencies.
For full details about this role, and other desirable criterion, please review the Position Description
Eligibility
Applications for this position are open to Australian/New Zealand Citizens and Australian Permanent Residents residing in Australia. Appointment to this role is subject to the provision of a national police check and may be subject to other security/medical/character requirements.
Not sure if you meet all the criteria?
While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.
Setting you up for success
We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please contact the Talent Partner mentioned on the PD and let us know how we can support you.
Life at CSIRO and flexible work arrangements
We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO.
Inclusion and belonging
Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong. We recognise that true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.
CSIRO holds Gold Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.
Child safety
CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.
How to apply
Please apply online and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.
Applications close
01 June 2025, 11:00 pm AEST.