NCTS Implementation and Engagement Lead

Acknowledgement of Country

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Role highlights

• Lead national adoption of SNOMED CT and AMT across Australia’s healthcare system.
• Engage and support diverse stakeholders through strategic outreach, education, and implementation activities
• Join a collaborative, flexible, and inclusive team at CSIRO’s AEHRC, contributing to world-class digital health research with real-world impact.

About CSIRO

As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.

Visit CSIRO.au and Australian e-Health Research Centre – Enabling the digital transformation of healthcare for Australians for more information.

Join us and start creating tomorrow today!

The opportunity

The Australian e-Health Research Centre (AEHRC) is seeking an experienced and strategic NCTS Implementation and Engagement Lead to join the Health Data Semantics and Interoperability Group. This role will support national efforts to implement standard clinical terminologies—such as SNOMED CT and the Australian Medicines Terminology (AMT)—as part of the Australian Digital Health Agency’s interoperability plan. You’ll play a key role in driving the adoption of these standards across Australia’s healthcare system.

In this position, you will lead the development and execution of the NCTS Adoption and Engagement strategy, providing high-quality implementation support and managing relationships with a diverse range of stakeholders. You’ll also oversee outreach and education initiatives to ensure broad and effective uptake of SNOMED and AMT.  This is a unique opportunity to contribute to national interoperability efforts, engage diverse stakeholders, and translate research into real-world impact within a flexible, inclusive, and career-supportive environment.

Your high-level duties will include:

• Developing and deliver strategic implementation and engagement plans for the National Clinical Terminology Service (NCTS).
• Providing high-quality support, education, and training to NCTS users, including proactive engagement and resolution of complex queries.
• Collaborating with internal teams and the Australian Digital Health Agency to identify and address emerging implementation needs.
• Analysing support trends to inform improvements in outreach, adoption, and education activities.
• Creating and maintaining user-facing documentation, including training materials, guides, and reports.
• Building and managing strong stakeholder relationships through regular engagement, consultation, and collaboration.
• Leading outreach and education initiatives to drive adoption of SNOMED CT and AMT across the healthcare ecosystem.
• Contributing to continuous improvement by identifying risks, opportunities, and user needs to enhance service quality and impact.

Role particulars

Location and office arrangements: Sydney (Westmead) or Brisbane (Herston)

Salary: AU$157k - AU$174k per annum (pro-rata for part-time) plus up to 15.4% superannuation

Tenure & work schedule: Specified term of 2 years; full time

Reference: 101061

As the successful candidate, you will bring:

• A relevant diploma/bachelor’s degree or equivalent relevant work experience in the medical and/or digital healthcare domain.
• An understanding of data standards and clinical terminology implementations in Australia, the barriers and opportunities of existing and future implementations.
• Experience in stakeholder management, including consultation and facilitation of user groups.
• Experience in planning and facilitating small to large workshops.
• Proven negotiation, consultation, facilitation and effective written and oral communication skills for use in a complex project environment.
• Demonstrated ability to deliver against contract obligations and client expectations. 
• Experience working with clinical peak bodies, clinical software industry and government agencies.

For full details about this role, and other desirable criteria, please review the Position Description.

Eligibility

Applications for this position are open to Australian/New Zealand Citizens and Australian Permanent Residents residing in Australia. Appointment to this role is subject to the provision of a national police check and may be subject to other security/medical/character requirements.

Not sure if you meet all the criteria?

While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.

Setting you up for success

We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please contact the Talent Partner mentioned on the PD and let us know how we can support you.

Life at CSIRO and flexible work arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO.

Inclusion and belonging

Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong. We recognise that true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.

CSIRO holds Gold Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

How to apply

Please apply online and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications close

Wednesday 10 September 2025, 11:00 pm AEST.